Operations Analyst - Walker & Dunlop

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Ready to bring your whole self to work every day? At Walker & Dunlop, we didn’t get to where we are by hiring ordinary individuals. We got here by hiring the exceptional! WD is looking for individuals who are caring, collaborative, driven, insightful, and tenacious to join our team!

If you're seeking an entry level position in commercial real estate finance, this opportunity may be for you.

What you will be doing:

  • Oversee third-party vendor responsible for new loan setup

  • Prepare Welcome Package for new borrowers

  • Oversee tax service vendor and interact with servicing staff to ensure timely payment of property taxes

  • Ensure all escrow analysis are prepared accurately and timely. Notify servicing staff of any exceptions when analysis results fall outside of predetermined thresholds

  • Manage the interest rate reset process for adjustable rate loans and generate rate change notifications to be sent to borrowers

  • Track and monitor UCC expiration dates and work with outside vendor to ensure the timely filing of continuations

  • Oversee third-party vendor responsible for the preparation and timely filing of lien releases and UCC terminations at the time of loan payoff

  • Perform Quality Control testing across all vendor relationships to ensure a high standard of quality is maintained

  • Produce and distribute key Reports from the Servicing System to the Servicing group

  • Assist in automating tasks within the Department as necessary

  • Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel

  • Other skills related to building a career in vendor management operations! 

The education and experience we’re looking for:

  • Bachelor’s degree in Business, Finance, Accounting or related field

  • 1+ year(s) of work experience preferred, ideally in Servicing or commercial real estate finance

What skills you should have:

  • Ability to work as a part of a team, while providing a strong individual contribution

  • Excellent attention to detail, judgment, flexibility and dependability

  • Strong time management and organizational skills

  • Excellent communication skills, written and oral, through all levels of the organization

  • Excellent computer skills with ability to create and utilize spreadsheets

  • Energetic self-starter

  • Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes

  • Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders

Still reading? Then we think you should apply!

EEO Statement

Walker & Dunlop is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.

SPAM

Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

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